Customer satisfaction is our number one priority! All new, unused items (except for adult products) can be returned within 30 days of the delivery date. All items must be returned in new, unused condition with original box/packaging, including manufacturer tags, parts, and accessories. Please submit an RMA request for approval before returning your item. All returns will be for a refund. Exchanges must be placed as a new order. A 15% restocking fee will apply for all non-defective merchandise. Shipping is non-refundable for non-defective returns. Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested.
Shipping
We now ship worldwide, with free standard shipping in the US with orders over $75. Items will be sent via US Mail, Fedex, or UPS. Items ship in 3 to 5 business days. You will be notified when your order ships.