We strive to ship all orders received before 2:30 pm Eastern Time on the same day. Orders are shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, and handling charges.

Orders are processed as they are received, with most orders shipping within 1 Business Day from our fulfillment warehouse in Colorado, USA. Orders placed on the weekends after the Friday 2:30 pm cutoff are typically shipped the following Monday.

Holiday Shipping – Although most orders only take 2 to 3 days to deliver in the Continental US, to ensure your order arrives before Christmas, please place that order by 2:30 pm ET on December 15th, otherwise you’ll need expedited shipping. 

Adult products are generally not returnable due to their nature. Products with manufacturing defects must be reported within 30 days from receipt. Contact us regarding a replacement or return. All returns require a return authorization number.

Contact us immediately regarding shipping address changes. We may be able to reroute orders that have not yet been shipped by our supplier.

Order status and any available tracking information will be emailed when the order processes with our supplier.

Contact us via email or web site for customer support.

Contact us immediately regarding shipping address changes. We may be able to reroute orders that have not yet been shipped by our supplier.

We ship internationally. However we cannot ship to countries on the international sanctions list. 

These countries include:

• Cuba
• Iran
• North Korea
• Sudan
• Syria 
  
  

We make every effort to process all items in a single shipment. If by any chance we require more than one shipment, you will be notified in advance.